BASIC TRANSPORTATION POLICY
Due to the COVID-19 influence, the logistics were restricted. Our products can only deliver to these countries(depending on products): the United States, Canada, Italy, France, Spain, France, Germany, United Kingdom. Sorry for any inconvenience.
We have warehouses in most of the countries, The product will be generally shipped from your country.
During workday(Mon to Fri), the order will be processed by confirmation email within 24 hours.
Orders on weekend(Sat and Sun) will be processed on Monday.
If you need an urgent delivery, please send us an email before ordering to check if there are Expedited Shipping service options in your area.
In order to ensure that your package is sent correctly and received in time, we hope that you can ensure that the address entered is correct when filling in the address, including the correct name, phone number, street number, building, or apartment number.
Note: PO box is not acceptable as a recipient address.
For expedited delivery, timely delivery is very important. If the address information provided is incorrect at the time of purchase, we are not responsible for the return, loss, and delivery of incorrect goods.
We provide free shipping* including DHL, USPS and UPS, and Amazon logistics. We do not accept designated express delivery, but we will choose the best transportation method according to your actual location, please rest assured.
*Free shipping for orders in the USA, 5-10 calendar days delivery
Expedited Shipping(2-4 calendar days), $8.99
Other countries: shipping fee calculated at checkout.
|Canada||US$9.99||Standard Shipping(3-7 calendar days)|
|Germany||US$8.99||Standard Shipping(3-7 calendar days)|
|United Kingdom||US$12.99||Standard Shipping(3-7 calendar days)|
|France||US$10.99||Standard Shipping(3-7 calendar days)|
|Italy||US$10.99||Standard Shipping(3-7 calendar days)|
|Spain||US$10.99||Standard Shipping(3-7 calendar days)|
|Australia||US$7.99||Standard Shipping(3-7 calendar days)|
After payment is completed, we will ship the product within 2 working days. If the item is out of stock, we will notify you by email and indicate the delivery date.
After the order is shipped, you will receive an email with tracking information. After the order has been paid, please pay attention to check your e-mail, we will send a confirmation e-mail for the shipment of the goods.
Finally, when you receive the item for the first time, you should check the integrity of the package and pay attention to whether it is damaged.
If it is damaged, you need to check whether the item is in good condition and contact us as soon as possible.
If you have any questions, please contact firstname.lastname@example.org